FAQs

You can make the purchase from both our online store and the offline store. For the online  purchase, Browse through our shop section. The products are divided into categories for an  easier navigation. Once you like an item, click on ‘Add to Shopping Cart’ button below the  item. To check the items in your cart, click on the cart icon at the top right of the page and  select View Cart. In case you wish to delete any item from your shopping cart, click on  ‘Remove item’ link. If you wish to continue browsing, click on the “Continue Shopping”  button. To place an order, click on “Proceed to Check Out” button. 

For the offline purchase, visit the swanjewels store located at: Basement, No.3, metro pillar  no 74, Shankar Vihar, Opposite Nirman Vihar, Main Vikas Marg, Below kaya skin clinic,  New Delhi-11009.

Yes, for placing an order you need to make an account. However, you can browse the  collections without creating an account.

If you require the OUT OF STOCK product, you can click on the 'NOTIFY ME' button on the  product page and once the product is back in stock we will notify you on mail.

We offer COD throughout India. CC Avenue, Paytm, Google Pay, PayPal are available for  online payments. Bank transfer is available on request. 

If you are not able to make a payment via the above listed methods, please send us an e-mail  and we will send you options to pay.

Due to screen display settings, there may be variation in colours of the products. The desired  product might have a slight change, but we try our best to display the colours and the  measurements as accurate as possible.

Swanjewels Jewellery Care Instructions 

To keep your Swanjewels jewellery looking beautiful and enduring for years, follow these  easy tips: 

Storage: Always store your Swanjewels jewellery in an air-tight box or a sealed bag. Keep it in  a moisture-free environment to prevent any damage. 

Cleaning: Use a dry, soft cloth to gently clean your jewellery, removing dust and restoring its  shine. Avoid harsh chemicals or abrasive materials. 

Remove When Bathing: Take off your jewellery before bathing or swimming to protect it  from water exposure. 

Avoid Contact with Chemicals: Make sure your jewellery does not come in contact with  perfumes, hair sprays, or body lotions, as these can tarnish the metal and damage the stones.

Avoid Harsh Cleaners: Never use soap or toothpaste to clean your jewellery, as it can lead to  discoloration or damage. 

Store Separately: Keep each piece stored separately to avoid chipping, scratching, or tangling.  This will help preserve their appearance and integrity. 

By following these simple steps, you can ensure your Swanjewels jewellery remains as  stunning as the day you got it.

We have multiple Shipping Partners like FedEx, Delhivery, Ecom Express, Aramex, etc . All  orders are usually delivered within 3-10 working days after dispatch.

Please contact us on our number: 8920727084 and pay minimal charges to get it corrected.

To measure the ring size easily, first wrap a price of thread around the base of your finger and mark where it meets. Measure the length of the thread with a ruler, then apply a size chart to find your ring size.

To measure the bangle size easily, wrap a piece of thread around your hand where the bangle will go and mark where it meets. Measure the thread with a ruler, then evaluate a size chart to find your bangle size.